Government Customer Support

Our customer support team handles all support for Neo4j Enterprise for Government. We do not handle commercial Neo4j support.

Current customers can contact our support team via email, phone, or via our help form using the "Create Support Ticket" link below.

Create Support Ticket


Telephone Support

Toll Free: +1 (855) 979-7771

Email Support

Email support@purethink.com anytime to generate a support ticket. Please provide as much detail about your issue in the email. Attachments up to 5 MB may be included in your email.